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EU Withdrawal Request
LAST UPDATE: 21st AUGUST 2024
In this policy the use of “us”, “we” or “our” refers to iniBuilds Ltd., & inibuilds.com.
iniBuilds Ltd. is a United Kingdom based company of,
International House, 6 South Molton Street, London, England, W1K 5QF.
Company Number: 11858953
EU Right of Withdrawal
If you are a consumer located within the European Union, you may have certain statutory rights regarding the cancellation of purchases made through our website. Under applicable consumer protection legislation, consumers generally have the right to withdraw from a distance contract within 14 days without providing a reason. This period is commonly referred to as the "cooling-off period".
The majority of products sold by iniBuilds Ltd. consist of digital content, including but not limited to software, aircraft, scenery, utilities, downloadable files, licences, activation keys and related digital services.
By placing an order for digital content through our website, you expressly request immediate access to the purchased content, including any downloads, licences, activations, account entitlements or related services required to use the product. You acknowledge and agree that the supply of digital content begins immediately following purchase.
Where permitted under applicable law, you acknowledge that once the supply of digital content has commenced, you may lose your statutory right of withdrawal or cancellation. Nothing in this policy affects any statutory rights that cannot be excluded under applicable law.
Submitting a Withdrawal Request
Where a right of withdrawal applies, you may submit a withdrawal request using the electronic withdrawal function available on our website. This function is available without requiring you to log in to your account.
To submit a withdrawal request, please use the button below and provide the required information, including your full name, email address associated with the order, order number or transaction reference, and the product or service purchased.
Following submission of a withdrawal request, an acknowledgement of receipt will be provided by email. Submission of a withdrawal request does not automatically guarantee eligibility for cancellation, refund, or reimbursement where an exemption under applicable consumer protection legislation applies.